Manager, Field Nursing Training

WHO WE ARE

Veterinary Emergency Group (VEG) is a rapidly growing veterinary emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are changing the face of emergency veterinary medicine with a “customer first” mentality and a true employee-centric environment.

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. With the highest NPS score in our industry according to our customers, we’re ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams.

WHAT WE’RE LOOKING FOR:

You are a credentialed veterinary technician (VEG Nurse) with expertise in emergency medicine, anesthesia skills and critical nursing. You create a culture of learning in which team members encourage each other to grow and inspire ownership in their career milestones. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques and think outside the box. You have excellent interpersonal capabilities across a diverse group. You’re happy to pitch in wherever and whenever you are needed, with a positive attitude. You can accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills to your peers, customers, and team. 

RESPONSIBILITIES:

• Coordinate with Regional Nursing Directors, Nursing Trainers, and Nursing Managers to organize field-level training.
• Drive success within the Cultivate program through Nursing Trainer mentorship.  Find solutions-oriented opportunities to remove barriers to leveling up VEGgies while ensuring high standards and clinical integrity.
• Support the Credential Support Program in partnership with the Regional Nursing Directors and Nursing Learning & Development. 
• Have the ability to perform quality RECOVER BLS and ALS Rescuer workshops as a Lead Instructor, while performing in a cost and time efficient manner. 
• Deliver clinical, high level immersion experiences through hi fidelity within the Anesthesia Simulation training series
• Champion for the change management of Hands Free Radiology, through safe and responsible training
• Deliver Train-the-Trainer events to support in-person education for VEG assistants and nurses based on identified hospital and VEG-wide needs.  Success looks like being able to reproduce these trainings in a form-factor, being able to hand off the appropriate skills training to the in-hospital Nursing Trainers.
• Engage in self-reflection and program evaluation practices to modify and enhance the assistant and nurses training programs.
• Ensure and continually audit any training content and activities, keeping alignment with VEGs culture, mission, and vision, and represent accurate, up-to-date emergency medicine and standards of care.
• Propose area initiatives with the cooperation of Regional Nursing Directors, Market Owners, and Nursing Trainers
• Discusses central program feedback to Nursing Learning & Development in concert with with Nursing Operations initiatives 
• You provide support and mentorship growth to fellow Nursing Trainers.

WHO YOU ARE:

• A love for teaching and nurturing growth in fellow veterinary nurses and assistants.
• Modeling the way towards a culture of learning. 
• Credentialed technician with extensive experience and ability to train in emergency and critical care nursing including anesthesia.
• AVMA Program graduate in the study of Veterinary Technology is highly qualified, with the ability to attain state credentialing in every VEG hospital you support
• Board certified Veterinary Technician Specialist (VTS) in ECC, Anesthesia/Analgesia or Internal Medicine (SA) is preferred;  Experience in adult education and formal instruction in educational competencies may substitute for VTS certification
• Previous experience in a training role for both veterinary assistants and credentialed veterinary technicians
• Comfortable mentoring others and ability to give and receive feedback from colleagues and mentees
• The right attitude: Positive, upbeat, excited. Flexible to change (adapt and pivot)
• Embody all things VEG and be excited to share your perspective
• Ability to recognize and celebrate other VEGgies’ successes when you see it
• Ability to coordinate training projects with multiple teams.
• Willingness and eager to continue to growing as a clinical technician through developing personal skills and knowledge
• Ability to travel within regions or market up to 80% of the time, as determined by training needs 
• Attendance at VQ for regular quarterly meetings and as designated
• Willingness to transport educational/simulation/equipment and supplies as needed throughout travels (up to 50lbs)

BENEFITS

• Pay Range: $90,000 – $110,000
• Medical, Dental and Vision benefits beginning day 1 of employment!
• 401K with company match.
• 10 weeks of parental leave with 100% pay.
• Unlimited PTO.
• Company laptop and a monthly cell phone reimbursement.
• Casual office attire, dog friendly, and a kitchen full of snacks and beverages!
• Opportunity to grow and so much more!

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You’ve found the equal opportunity employer you are looking for. We can’t wait to meet you!